Your highest call volumes. Handled without adding headcount.

Octovox gives telcos, MVNOs and MSPs an AI first line that handles billing queries, identity verification, and provisioning requests, help desk tickets, deflecting the calls that don't need a human agent.

What Octovox solves for telcos and MVNOs

Lower cost-to-serve. Higher customer satisfaction.

AI first-line support

Common queries like balance checks, bill explanations, plan changes, coverage questions are handled by the AI entirely. Calls that need a human are escalated with full context, so the agent isn't starting from scratch.

Identity verification

Octovox verifies callers against your CRM before sharing account information or making changes, reducing fraud risk and ensuring your data protection obligations are met before any sensitive action is taken.

CRM sync

Every call, every outcome, every transcript is logged directly to your CRM in real time. Your agents see the full picture when they pick up an escalated call, and your data stays clean without manual entry.

Become a partner

Your customers already have the SIP infrastructure. Adding Octovox to your portfolio means giving them AI voice without asking them to change a thing. Let's talk.

Reduce inbound call cost without cutting service quality

Book a demo and see how Octovox connects to your existing SIP infrastructure and CRM. Call us to experience talking to Octovox.