Every customer call answered. No staff pulled from the floor.
From order status to opening hours, Octovox handles the calls that take your team away from customers in-store. Automatically, around the clock.
Contact UsWhat Octovox solves for retail
Serve callers without stopping everything else.
Order status and tracking
Customers calling about their online order get an instant answer. Octovox pulls the order status in real time and updates the caller without a team member touching the phone.
Store queries and after-hours
Opening hours, parking, stock availability, return policies. The AI answers common inbound questions around the clock so your team stays focused on the customers standing in front of them.
Click-and-collect notifications
Octovox calls customers when their order is ready for pickup, handles collection time queries, and reschedules no-shows, without any manual follow-up from your team.
Less time on hold for customers. More time on the floor for your team.
Book a demo and see how Octovox connects to your POS, order management, and existing phone system. Call us to experience talking to Octovox.
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