Make customer calls enjoyable again.

Octovox answers every call instantly and makes every outbound call count. Book appointments, qualify leads, serve customers, and connect your team only to people ready to talk.

Hospitality

Handle front desk overflow and after-hours guest queries without staffing up.

Utilities

Triage fault reports and outage call storms instantly. No hold queues during an incident.

Debt Collection

Scale outbound dialling with compliant AI scripting and full outcome classification.

Waste Management

Automate service queries, missed bin reports, and collection scheduling.

Security Monitoring

Intelligent alarm escalation and dispatch coordination, with a full audit trail.

Telecommunications

First-line AI support for billing, provisioning, and identity verification at scale.

Insurance

Automate claims, renewal campaigns, and policy Q&A without adding the headcount.

Construction

Never miss a customer or a supplier call because your team is on the tools.

Retail

Handle bookings, stock, order status calls without pulling staff off the floor.

Supply Chain

Automate driver check-ins, delivery status & failed-delivery calls at any volume.

Healthcare

Handle appointment bookings, reminders, and after-hours queries without adding staff.

Don't see your Industry?

Call us and we will deliver exactly what you need.

What Octovox does

One platform, every call

AI that handles calls the way you choose, with as much or as little human oversight as your business needs.

Inbound Calls

Answers inbound calls instantly, understands what callers need, verifies identity, and resolves queries from your knowledge base. No hold music, no queues.

Outbound Calls

Octovox books appointments, follows up customers, qualifies leads, and connects your team only to people ready to talk. Upload a contact list or connect your CRM, and let Octovox do the rest.

Switchboard console

A live operator dashboard showing every active call in real time. Your team reads transcripts, watches sentiment or takes over in one click.

Pick your voice

Choose from a range of voices and accents to create the perfect experience for your customers.

Knowledge Base

Build a knowledge base with your product information, FAQs, service descriptions, policies and documentation. Upload files or let Octovox automatically crawl your website.

Integrate with anything

Connect Octovox to your CRM, calendars, email, messaging platforms and more. Need something else? We'll build the integration for you.

How it works

Start with your team in the loop. Go further when you're ready.

Supervised: start here

Your team doesn't handle calls anymore. They supervise them. One operator can watch a number of AI-handled calls at once, intervene when it matters, and coach from the sidelines. Your staff aren't replaced. They're promoted.

Autonomous: when you're ready

Let the AI run the front desk end to end. Greet callers, qualify enquiries, book appointments, answer FAQs, all without a human in the loop. Ideal for after-hours, overflow, or high-volume inbound.

No rip-and-replace.

Octovox sits in front of your existing phone infrastructure. No new phone system. No migration project. If it's SIP-capable, Octovox connects to it today.

Are you a telco or a managed service provider?

Your customers already have the SIP infrastructure. Adding Octovox to your portfolio means giving them AI voice without asking them to change a thing. Let's talk.

Become a partner

FAQ

Common questions

Does this replace my phone system? +

No. Octovox is a SIP overlay — it connects to your existing phone infrastructure and handles calls in front of your team. No migration, no new hardware, no rip-and-replace.

What happens to my staff? +

They're promoted. Instead of handling one call at a time, your team supervises multiple AI agents simultaneously via the Switchboard console. They step in when it matters and coach the AI from the sidelines.

Can I control how much the AI does? +

Yes. You choose the mode. In supervised mode, your team watches every call live and can intervene, whisper, or take over in one click. In autonomous mode, the AI handles everything end to end — ideal for after-hours or high-volume inbound.

How long does setup take? +

Most businesses are live within a few days. Configuration is handled through the Octovox dashboard; our team assists with SIP trunk setup and knowledge-base onboarding.

Do I need a developer to use Octovox? +

No. The agent configuration, operator console, and integrations are all managed through a visual interface. An API is available for custom workflows if you need it.

Ready to see it in action?

Book a 20-minute demo and we'll walk you through a live session: inbound calls, the Switchboard console, and how it connects to your setup. Experience Octovox when you press the button below to call us.