Claims calls answered instantly. Renewals chased automatically.

Octovox handles the high-volume, time-sensitive calls that stretch insurance contact centres. Claims intake, renewal outreach, and policy queries, so your team focuses on the complex cases.

What Octovox solves for insurance

More calls handled. Same team size.

AI claims triage

When a customer calls to lodge a claim, Octovox collects the key details: policy number, incident type, date, and circumstances, and logs them to your claims system immediately. Urgent cases are flagged and escalated to a human assessor.

Outbound renewal campaigns

Octovox contacts policyholders approaching renewal automatically, confirming cover details, handling common objections, and handing off to a human advisor for complex negotiations. Run at scale, without a manual dialling team.

Policy Q&A

Cover limits, excess amounts, what's included and what's not: the AI answers routine policy questions from your knowledge base in real time, 24/7, so customers get answers without waiting in a queue.

Handle more claims and renewals with the same team

Book a demo and see how Octovox connects to your existing phone system and policy management tools. Call us to experience talking to Octovox.